Our remote management and monitoring service will provide you with the back office support you will need without investing in your own infrastructure.  Our Network Operation Center provides the information we need to make sure that your network is running smoothly, and alerts us immediately when it is not.  Our technology platform not only keeps track of operating system issues, but also lets us know about the applications that are running on the computers as well. 

 

We monitor all critical and non-critical events daily, and then provide you with monthly reports that give you the necessary information to make proactive decisions about the status of your network. 

 

Managed IT Services include:

  • 24x7x365 Network Monitoring

  • Remote Assistance

  • On-Site support

  • Update & patch management

  • Over 255 events/services monitored

  • Automated escalation process

  • Critical services automatically restarted

  • Proactive & well-planned services

  • Immediate alerting

  • Automated trouble-ticket generation

  • Detailed monthly reports of work performed

  • Detailed monthly reports of monthly status

Address: 119 Regal Row Suite C, Dallas, TX 75247

Tel. 214-260-8485

Teknikal Communications